Step-by-Step Guide to Cancelling Your Planet Fitness Membership

Introduction

Table of Contents

Planet Fitness is a popular gym chain offering a variety of fitness equipment and classes. However, circumstances may change, and you may find yourself needing to cancel your membership. This step-by-step guide will walk you through the process of cancelling your Planet Fitness membership hassle-free.

Step 1: Review Membership Agreement

Before proceeding with the cancellation process, it is essential to review your membership agreement. Familiarize yourself with the terms and conditions, as they may contain specific clauses related to membership cancellation.

Step 2: Determine the Cancellation Period

Make sure you are aware of the cancellation window, as stated in the membership agreement. Planet Fitness typically requires a written request for cancellation within a specific period, such as 30 days in advance. Failure to adhere to this timeframe may result in additional charges.

Step 3: Collect Membership Information

Compile all the necessary information related to your Planet Fitness membership, including your membership number, membership type, and start date. These details will be required during the cancellation process.

Step 4: Contact Planet Fitness

Reach out to Planet Fitness to initiate the cancellation process. You have different options to contact them:

Online – Visit the official Planet Fitness website and navigate to the “Contact” or “Customer Support” section. Look for the appropriate form or email address to request cancellation. Fill out the required information and submit your cancellation request.

Phone – Call the customer service number provided on your membership card or the Planet Fitness website. Explain your intention to cancel and follow the representative’s instructions to complete the process.

In-person – Visit your local Planet Fitness gym and request a cancellation form from the front desk. Fill out the form accurately and provide any requested documentation. Keep a copy of the cancellation form for your records.

Step 5: Confirm Cancellation

After submitting your cancellation request, follow up with Planet Fitness to ensure the process has been completed successfully. Wait for a confirmation email or mail from Planet Fitness acknowledging your cancellation and confirm that you will no longer be billed going forward.

FAQs

Here are some frequently asked questions regarding the cancellation of Planet Fitness memberships:

1. Can I cancel my Planet Fitness membership immediately?

No, Planet Fitness typically requires a cancellation notice within a specific timeframe, usually 30 days before your next billing cycle.

2. Will I get a refund after cancelling my Planet Fitness membership?

Planet Fitness does not provide refunds for membership fees already paid. You may still have access to the gym until the end of your billing cycle.

3. Can I cancel my Planet Fitness membership online?

Yes, Planet Fitness offers an online cancellation option. Visit their official website and fill out the cancellation form to start the process.

4. What if I’m unable to visit the gym to cancel?

If you are unable to visit the gym in person, you can request cancellation through their website or by calling their customer service number.

5. What happens to my Planet Fitness membership if I move to a different location?

Planet Fitness has numerous locations across the country. Inform Planet Fitness about the move and ask if the membership can be transferred to a different location.

6. Can I rejoin Planet Fitness after cancelling?

Yes, you can rejoin Planet Fitness after cancelling your membership. However, keep in mind that you may need to pay a joining fee or update your membership plan accordingly.

Conclusion

Cancelling your Planet Fitness membership can be a straightforward process if you follow the steps outlined in this guide. Remember to review your membership agreement, determine the cancellation period, and collect all necessary information. Contact Planet Fitness through their online platform, phone, or in-person to initiate the cancellation process. Follow up with them to confirm the cancellation’s completion. If you still have any questions, it is best to consult the Planet Fitness customer service team for assistance.